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THE NATIONAL SERVICE FRAMEWORK FOR MENTAL HEALTH  

The National Service Framework for Mental Health (NSF) was published by the Government in 1999 and is the blueprint for the development of mental health services in the UK over the next 10 years. It places great emphasis on the linking up of all statutory independent and voluntary sector services to create a "seamless" service coordinated across the various agencies with whom mental health service users have contact . The involvement of service users in every stage of the planning, commissioning and evaluation of new services is vital to ensure that they are provided in a form that actually meets the needs of those receiving them.

The NSF has seven "standards" or targets for service development and these are listed below.

To see the whole Mental Health NSF or a summary of it click here

As lead agencies, Health and Social Services are required to submit plans detailing how and when they will meet the targets locally.

To see the Herefordshire NSF Plan click here

Standard one
Mental health promotion

Health and Social Services should:

  • promote mental health for all, working with individuals and communities.

  • combat discrimination against individuals and groups with mental health problems, and promote their social inclusion.

 

Standard two
Primary care and access to services

Any service user who contacts their primary health care team with a common
mental health problem should:

  • have their mental health needs identified and assessed.

  • be offered effective treatments, including referral to specialist.

  • services for further assessment, treatment and care if they require it.

Standard three

Any individual with a common mental health problem should:

  • be able to make contact round the clock with the local services. necessary to meet their needs and receive adequate care.

  • be able to use NHS Direct, as it develops, for first-level advice. and referral on to specialist helplines or to local services.

Standard four
Effective services for people with severe mental illness

All mental health service users on the Care Programme Approach (CPA) should:

  • receive care which optimises engagement , prevents or anticipates crisis, and reduces risk.

  • have a copy of a written care plan which:

- includes the action to be taken in a crisis by service users, their carers, and their care co-ordinators.

- advises the GP how they should respond if the service user needs additional help.

- is regularly reviewed by the care co-ordinator.

  • be able to access services 24 hours a day, 365 days a year.

 

Standard five

Each service user who is assessed as requiring a period of care away from their home should have:

  • timely access to an appropriate hospital bed or alternative bed or place, which is:

- in the least restrictive environment consistent with the need to protect them and the public

- as close to home as possible

  • a copy of a written after care plan agreed on discharge, which sets out the care and rehabilitation to be provided , identifies the care co-ordinator, and specifies the action to be taken in a crisis.

 

Standard six
Caring about carers

All individuals who provide regular and substantial care for a person on CPA should:

  • have an assessment of their caring, physical and mental health needs, repeated on at least an annual basis

  • have their own written care plan, which is given to them and implemented in discussion with them.

 

Standard seven
Preventing suicide

Local health and social care communities should prevent suicides by:

  • promoting mental health for all, working with individuals and communities (Standard one)

  • delivering high quality primary mental health care (Standard two)

  • ensuring that anyone with a mental health problem can contact local services via the primary care team, a helpline or an A&E department (Standard three)

  • ensuring that individuals with severe and enduring mental illness have a care plan which meets their specific needs, including access to services round the clock (Standard four)

  • providing safe hospital accommodation for individuals who need it (Standard five)

  • enabling individuals caring for someone with severe mental illness to receive the support which they need to continue to care (Standard six).

and in addition:

  • by supporting local prison staff in preventing suicides among prisoners

  • ensuring that staff are competent to assess the risk of suicide among individuals at greatest risk

  • developing local systems for suicide audit to learn lessons and take any necessary action.